How it Works
At HealthX Africa, we make accessing healthcare as simple, convenient, and stress-free as possible. Whether you need to speak to a doctor, consult a clinical psychologist, or get advice from a clinical nutritionist, our comprehensive and patient-centered solutions are here to support you every step of the way. Here’s how you can easily connect with our healthcare services
Toll-Free Number
When you need help, simply call our toll-free number. You’ll be connected to our friendly and knowledgeable Care Coordinators who will guide you through your health needs. Whether you’re looking to speak with a doctor, get mental health support from a clinical psychologist, or need dietary or wellness advice from a clinical nutritionist, our team is just a phone call away, 24/7. Your health and well-being are our top priority, and we're here to support you whenever you need it.
HealthX Africa App
With our user-friendly app, you have access to all our services right from your smartphone. The app is designed to be your personal health hub, allowing you to book appointments, consult with doctors, clinical psychologists, and clinical nutritionists via video call, and manage your health records securely. The app is available 24/7, so you can get the care you need, when you need it, all from the comfort of your home or wherever you are.
Web Portal
Prefer using a computer? Our web portal provides the same seamless experience as our app. Log in to access your health services, book consultations, and manage your health records with ease. Whether you're at work or home, our web portal is another convenient way to ensure you’re always connected to the care you need.
Prefer using a computer? Our web portal provides the same seamless experience as our app. Log in to access your health services, book consultations, and manage your health records with ease. Whether you're at work or home, our web portal is another convenient way to ensure you’re always connected to the care you need.
Virtual Clinics
Our Virtual Clinics are a revolutionary way to access healthcare services, installed in convenient locations like organizations, schools, hospitals, hotels among others places. These clinics may be standalone or managed by a nurse, providing a range of health services to meet your needs. In a HealthX Africa Virtual Clinic, you can take critical vital signs and readings using our easy-to-use smart devices. These devices automatically sync with our 24/7 Digital Operation Center, where our doctors, clinical psychologists, and clinical nutritionists are continuously monitoring your health in real time. For more personalized care, you can have a live video consultation with one of our licensed doctors, clinical psychologists or clinical nutritionists. Our Virtual Clinics are designed to be as accessible and comfortable as possible, giving you peace of mind that high-quality healthcare is always within reach.
Three-Way Calling
Sometimes, healthcare decisions require the involvement of more than one person. With our three-way calling feature, you can easily include a family member, caregiver, or another healthcare provider in your consultation. This ensures that everyone involved in your care is on the same page, making it easier to discuss treatment plans, ask questions, and make informed decisions together.
Sign Language Interpretation
We believe that everyone deserves clear communication with their healthcare provider. For our clients who are deaf or hard of hearing, we offer sign language interpretation services during consultations. This ensures that you can communicate effectively with your doctor, clinical psychologist, or clinical nutritionist, receiving the same high-quality care and support as all our clients. Our interpreters are available to assist during video consultations via our app, web portal, or Virtual Clinics, ensuring that your needs are met with the utmost respect and professionalism.
